Bad Ash Chimney Care ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
When you request our services or contact us — including through the chat widget on this website, by phone, by email, or through our Facebook and Instagram ads — we collect the information you choose to provide, such as your name, phone number, email address, ZIP code, and a description of the service you need.
We use your information to respond to your enquiry, schedule and provide chimney services, send you updates about your appointment or request, and — only if you have separately opted in — send occasional marketing messages about our services and offers.
If you provide your phone number and opt in to text messages from Bad Ash Chimney Care (for example, through our website chat widget), you agree to receive the message types you consented to at sign-up:
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and get help by replying HELP or contacting us at the details below. Consent to receive text messages is not a condition of purchasing any goods or services.
We do not sell your personal information. We only share information with service providers who help us operate (such as our scheduling and communication systems), and only as needed to serve you, or where required by law.
We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable measures to protect it.
You can request access to, correction of, or deletion of your personal information, and you can withdraw messaging consent at any time (reply STOP for texts, or use the unsubscribe link in emails).
Bad Ash Chimney Care
280 Brookside Ct, Axton, VA 24054
Phone: (434) 444-4540
Email: [email protected]