BAD ASH CHIMNEY CARE
(434) 444-4540

Privacy Policy

Effective July 2026

Bad Ash Chimney Care ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you request our services or submit an enquiry (including through forms on this site or on social media), we collect the information you provide, such as your name, phone number, email address, ZIP code, and a description of the service you need.

How We Use Your Information

We use your information to respond to your enquiry, schedule and provide chimney services, send you updates about your appointment or request, and — only if you have separately opted in — send occasional marketing messages about our services and offers.

SMS / Text Messaging

By opting in to text messages from Bad Ash Chimney Care, you agree to receive the message types you consented to at sign-up:

  • Customer care / transactional messages — follow-ups to your enquiry, appointment confirmations, scheduling updates, and service-related communication.
  • Marketing messages (only with your separate, explicit consent) — occasional offers, seasonal reminders, and service promotions.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and get help by replying HELP or contacting us at the details below. Consent to receive text messages is not a condition of purchasing any goods or services.

Text messaging originator opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Sharing Your Information

We do not sell your personal information. We only share information with service providers who help us operate (such as our scheduling and communication systems), and only as needed to serve you, or where required by law.

Data Retention & Security

We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable measures to protect it.

Your Choices

You can request access to, correction of, or deletion of your personal information, and you can withdraw messaging consent at any time (reply STOP for texts, or use the unsubscribe link in emails).

Contact Us

Bad Ash Chimney Care
280 Brookside Ct, Axton, VA 24054
Phone: (434) 444-4540


Terms of Service

Effective July 2026

These terms apply to your use of this website and our services. By submitting an enquiry or using our services, you agree to them.

Our Services

Bad Ash Chimney Care provides chimney cleaning, inspection, and related chimney care services across Southern and Central Virginia. Submitting an enquiry is a request for contact and does not itself create a booking; all work is confirmed directly with you, and quotes for certain services (such as chimney caps) may be provided as estimates from photos and confirmed on site.

Enquiries & Communication

When you submit your details, you agree that we may contact you by phone or email about your enquiry. Text messaging is governed by the SMS terms below and by the consent choices you make on our forms.

SMS Terms

If you opt in to text messages from Bad Ash Chimney Care:

  • You will receive the message types you consented to: customer care / transactional messages (enquiry follow-ups, appointment confirmations, scheduling updates) and, only if separately selected, marketing messages (offers and seasonal reminders).
  • Message frequency varies. Message and data rates may apply — contact your carrier for details.
  • You can cancel at any time by replying STOP. After you send STOP, we will confirm your unsubscribe and you will receive no further messages. To rejoin, sign up again as you did the first time.
  • For help, reply HELP or contact us at (434) 444-4540.
  • Carriers are not liable for delayed or undelivered messages.
  • Consent to receive text messages is not a condition of purchasing any goods or services.

Estimates & Pricing

Prices communicated before an on-site assessment are good-faith estimates and may be adjusted once the work required is confirmed. We will always agree pricing with you before carrying out work.

Liability

We carry out all work with reasonable skill and care. To the maximum extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law.

Changes

We may update these terms from time to time. The version published on this page applies.

Contact

Bad Ash Chimney Care
280 Brookside Ct, Axton, VA 24054
Phone: (434) 444-4540

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